SPECTRA PACKAGING
Increased demand from customers prompts investments / Machinery added with potential for more / Extra training for staff to enhance customer service
Growing customer demand has led UK-based Spectra Packaging (Halesworth, Suffolk; www.spectra-packaging.co.uk) to invest in new machinery, equipment and additional staff training. The company said an unprecedented increase in PET projects has prompted it to install another injection stretch blow moulding machine, the second in the first half of this year. It added that there was potential for more machines to be installed in the future.
Joe Maynard, Spectra’s managing director, said the company has seen significant increases in extrusion blow moulding, injection stretch blow moulding and injection moulding projects, with the factory working flat out to meet demand. “Steady expansion across all departments within the business has enabled us to confidently deliver excellent lead times even when we are at our busiest,” he commented.
Spectra has also invested in staff training. Technicians have had additional training on injection stretch blow moulding processes and technologies, enhancing their knowledge of material performances, properties and limitations.
A number of employees have also taken part in customer service training aimed at continuous improvement. Maynard said it was hugely important to invest in staff to ensure they have the resources and training to give customers the highest levels of service, quality and responsiveness.
Joe Maynard, Spectra’s managing director, said the company has seen significant increases in extrusion blow moulding, injection stretch blow moulding and injection moulding projects, with the factory working flat out to meet demand. “Steady expansion across all departments within the business has enabled us to confidently deliver excellent lead times even when we are at our busiest,” he commented.
Spectra has also invested in staff training. Technicians have had additional training on injection stretch blow moulding processes and technologies, enhancing their knowledge of material performances, properties and limitations.
A number of employees have also taken part in customer service training aimed at continuous improvement. Maynard said it was hugely important to invest in staff to ensure they have the resources and training to give customers the highest levels of service, quality and responsiveness.
28.07.2016 Plasteurope.com [234659-0]
Published on 28.07.2016